Examining the Key Success Factor for
Enterprise Content Management.
With Content Management continuing to be a topic of focus for SharePoint users, Intlock and Microsoft SharePoint Server MVP, Agnes Molnar, will be hosting a webinar on Tuesday, December 17, 2013 focusing on the concrete Content Management use cases that demonstrate the advantages of content analytics to yield better search results and optimal content findability.
As the infrastructure of SharePoint Information develops and increases in complexity with each newly released version of the software, there are more variations of the organization of content, resulting in a comprehensive and intricate portal infrastructure.
Within the infrastructure of pages, and lists and various folders that houses the content, findability can become a challenge for users, with specific content becoming consistently more difficult to track amongst the vast range of portal content. At times, using the Search function may not be sufficient at times. This webinar reaches out the end user, providing information on tools and techniques that can optimize findability and help with the accessibility to vital content.
About Agnes Molnar:
Agnes Molnar has been Microsoft SharePoint Server MVP since 2008 and works as independent consultant, with a strong focus on Enterprise Search and Information Management. Her expertise extends beyond SharePoint, with years of experience with connected backend systems. She has co-authored and contributed to several books and e-books, and she’s a regular speaker at various conferences around the globe. On her blog, she provides high quality articles and guidance covering Enterprise Search and Content Management best practices.
To register for this webinar, go to: https://www4.gotomeeting.com/register/849816879
For any inquiries, please email us at email@example.com.
Intlock proud to announce that it will be onsite as an official partner at the 2013 Share Conference in Melbourne, Australia
The Intlock team is excited to announce its presence at this year’s Share Conference in Melbourne, Australia! Continuing our trend of being at the forefront of all things SharePoint, Intlock has become an official partner of the conference, and we will be onsite at the event to demonstrate the amazing features of CardioLog Analytics, a SharePoint web analytics solution, and how it can be used to leverage the power of your SharePoint platform.
The annual Share Conference is one of the world’s leading events for members of the SharePoint community, and is an invaluable opportunity to network and learn first-hand how SharePoint can be used to the benefit of your business. This year’s event, to take place between November 18 to 20, has an impressive lineup with dozens of speakers, presentations, workshops and more.
“We at Intlock are thrilled to be a partner at the 2013 Share Conference in Australia,” said Bella Gogova, marketing manager at Intlock. “As a company, we make it a mission to help businesses get the most out of their SharePoint portal, which is what makes the Share Conference a particularly relevant event to be a part of.”
CardioLog Analytics is a SharePoint web analytics solution that helps enterprise-level businesses achieve the reporting capabilities they need to bring their SharePoint portal to a whole new level. It offers in-depth insights into who your visitors are and how they’re using your portal, and even allows you to interact with them in order to enhance the overall portal experience. This year, Intlock will be showing off several new features that improve on the CardioLog Analytics package, including the Voice of Customer and Behavioral Targeting tools. Additionally, we will be demonstrating our enhanced compatibility with the latest versions of the Microsoft product line, including SharePoint 2013, Office 365, and Dynamics CRM.
“The 2013 Share Conference is a great way to top off an already exciting year for Intlock and the SharePoint platform,” Gogova said. “We look forward to meeting with people in person to show them the incredible work we’ve done at Intlock to make the most complete SharePoint web analytics solution possible.”
Will you be at this year’s 2013 Share Conference? If so, feel free to drop us a line and let us know by emailing us at firstname.lastname@example.org or by calling our number at 1-617-500-8461. See you there!
Intlock to Demonstrate CardioLog Analytics in Booth 408 from November 6th to 8th at KM World Conference in Washington, DC!
Intlock will be onsite at the KM World 2013 conference in Washington DC to demonstrate its powerful SharePoint web analytics solution — CardioLog Analytics. The Intlock team will be located at booth 408, which is where they will present new features and demonstrate the robust reporting capabilities that allow CardioLog Analytics users to leverage their data in whole new ways. One of the main new features on display at the event is the newly released Visitor Engagement package, which boasts a number of useful tools, including Voice of Customer, Message Bar and Behavioral Targeting.
Also being showcased is CardioLog Analytics’ enhanced compatibility with SharePoint 2013, Office 365, and Dynamics CRM.
“We at Intlock are happy to be part of this event and share our knowledge,” said Bella Gogova, Marketing Manager at Intlock. “At the conference, we will show how enterprises can better understand their employees and engage with them more conveniently with our Visitor Engagement Package.”
In its 17 years of existence, KM World has gained a reputation for bringing industry leaders and other professionals together in order to explore new ways to innovate and respond to an ever-changing technological and business landscape. Its impressive track record of influential speakers, educational workshops and unparalleled networking opportunities truly fulfills their mission of “building collaborative organizations.” Intlock is proud to take place in the event and hopes to communicate how its products can help companies gain new insights, grow ROI, and drive innovation from within.
“KM World is a perfect venue to showcase the work we do at Intlock,” Gogova said, “due to both of our shared focuses on enabling enterprises to maximize their technology investments.”
To learn more about Intlock events and webinars, visit our Events page at: http://www.intlock.com/intlocksite/about/events/default.asp
In the world of analytics, the more data you have access to the better the reporting you will receive, and one of the specialties of the robust CardioLog Analytics solution is our ability to integrate seamlessly with other systems in order to extract user data for use in reporting and marketing efforts. Because we know that your users are more than just a number, we have placed an extra emphasis on ensuring your ability to utilize valuable data sets made available by systems such as Active Directory, SharePoint Profiles, Dynamics CRM and Salesforce. CardioLog Analytics allows you to pull dynamic information from these systems and customize it for whatever use you desire.
One of the primary benefits of this feature is in making your reporting more actionable. Rather than being limited to mere numbers, this feature gives you the power to create comprehensive visitor segments that can break down reporting into actionable items based on criteria such as region, department, job title, and even age and gender. Not only does this break down your reporting for easier analysis, but it also expands the capabilities for marketing your intranet portal.
After your systems have been integrated with CardioLog Analytics, you can use the imported user information to take your marketing efforts to a whole new level. This is done with our optimization tools, which are designed to allow you to communicate dynamically and directly with segmented users by utilizing features such as behavioral targeting, the Message Bar tool, surveys, and more. All of these are just a few examples of how system integration can be employed to advance the goals of your portal.
CardioLog Analytics’ integration feature works out of the box with three primary user sources: Active Directory, SharePoint User Profiles and CRM systems. We also provide the ability to implement custom integrations with other user sources. Below we take a look at how this works and how you can leverage this information to make better use of your intranet portal.
Active Directory is one of the most popular systems users choose to integrate with CardioLog Analytics. By integrating the two products, CardioLog Analytics can pull information such as a visitor’s username, location, job title, and any other custom created data set and then employ that information in the CardioLog Analytics data reporting.
The ability to fully customize Active Directory profiles means that there are potentially limitless data points to draw from, and CardioLog Analytics is only limited by what the company is willing to put into its Active Directory profiles. For instance, if a company uses age, gender and job title in their employees’ profile information, CardioLog Analytics can pull the data from each of these fields and integrate it into your reporting so that your reports can be filtered according to these custom criterias, or can display these fields as an additional report column. Active Directory is also useful for knowing which groups a user is a member of, which is generally used for emailing lists and permissions to various assets of an organization.
Similar to Active Directory, SharePoint Profiles allow organizations to create profiles for their employees and to populate these profiles with all sorts of useful data sets.
CardioLog Analytics allows you to use the SharePoint profile information in much the same way as Active Directory — you can load all of the SharePoint data sets into CardioLog Analytics. Additionally, you are not limited to choosing one or the other, and can set up CardioLog Analytics to cull data from both Active Directory and SharePoint Profiles, depending on your needs.
CardioLog Analytics is compatible with two popular CRM’s – Salesforce and Microsoft Dynamics. The advantage of integrating with CRM is that you can track and engage the potential customers or clients accessing your internet site, rather than just your intranet users. In addition to using lead data within usage reports, you can also use this data in innovative ways, such as by changing the display of your website based on lead information . For instance, if one registered lead indicated only having a modest budget, using our marketing tools you could customize your webpage to only display pricing solutions that work on that lead’s budget.
The two primary ways to leverage system integration is with data reporting and customized marketing solutions, both offered by CardioLog Analytics. As mentioned above, the data sets allow for almost endless subcategories of reporting. Some examples include the ability to sort intranet user reports by location, department within the company and role. These precise data sets will help you make your reporting more actionable, as they reveal in detail the exact usage patterns of your intranet site’s visitors.
Once you have a better understanding of how your site is being used, you can also customize it to the individual user. This is accomplished through our engagement tools, a powerful addition to CardioLog Analytics that can prove crucial for those wishing to make their site dynamic and relevant to the largest number of users. For instance, with the Message Bar tool, you can display different messages to the different categories of user — show your HR department a different message than your sales team, or give your New York office a different message than your London branch. Additionally, you can change entire elements of your site depending on who is accessing it. An example would be displaying a different banner to company executives than you do to new employees, or giving your engineering team a specific update that differs from the one you show to your sales team.
All of these are just a few examples of the possibilities that are unleashed when you take advantage of CardioLog Analytics’ integration with various user sources.
It is commonplace for larger enterprises to have multiple SharePoint farms managing a company’s assets. This is important for a number of reasons, such as providing greater control over which assets are available to whom.
However, just because your assets are distributed across multiple farms doesn’t mean that you have to fracture your analytics or make them difficult to access. CardioLog Analytics Enterprise Edition allows you to centralize all of your company’s analytics into one easy-to-use interface that works across all of your company’s farms.
The benefit of a centralized interface for portals using multiple farms is immense. With many company portals containing thousands of sites and subsites across their intranet, extranet or internet sites, keeping track of all of these assets can become a full-time job in and of itself. CardioLog Analytics centralizes all of this information and gives you the tools to track which portions of your sites are being underutilized. In a glance, you can detect “dark spots” of your portals — areas which aren’t generating activity — and either retool them to make them more effective, archive or delete them. For large-scale enterprises, this becomes critical in maintaining a clean and effective site that remains useful to your employees.
But sites and subsites are just the tip of the iceberg. Often times a company’s portal will host millions of files, documents, and other assets that will be distributed across the various farms. CardioLog Analytics tackles the task of sorting these into an easily-navigable UI through content drilldown.
To do this, CardioLog Analytics organizes your assets into a site tree that allows you to go from a macro view to a micro view of your SharePoint farms in a matter of clicks. By clicking on any site, subsite, directory or file, you will be able to access analytic reports for that selection as well as perform a number of actions, such as comparing the analytics for different items.
This could be useful, for instance, when comparing sites tied to different geographical locations or branches of your company. By doing a quick comparison of your two sites, you can see which branch is using your portal most effectively and which branch is neglecting their portal, indicating that they may need further training on proper portal usage.
Ultimately the goal of CardioLog Analytics is to help advance the performance of your company’s portal by giving you in-depth analytics across all farms, which will help you identify problems and improve productivity. On that note, CardioLog Analytics has exceeded its users’ expectations. In last year’s customer survey, customers of CardioLog Analytics Enterprise reported a 157% increase in portal productivity through engagement with portal visitors. We also helped drive end-user influence and identified problem areas of portals that saved employers tens of thousands of hours of wasted manpower.
In addition, customers reported that CardioLog Analytics helped them identify nearly 4,000 employees in need of training, 820,000 failed search queries in need of refinement and 33,200 end-user product challenges. Customers also reported that they were able to collect over 30 million insights from portal users through the surveys and polls tools.
Such large-scale reporting and user engagement would be impossible without the power afforded by CardioLog Analytics’ robust tool set that allows administrators to easily access analytics reports and directly engage with their portal site visitors from one central location.
If you are in need of the kind of analytics power provided by CardioLog Analytics, you can download our enterprise trial edition or our free version, which allows you to install the full suite for use with sites containing one farm and up to 250,000 page views per month. Upgrading to the Enterprise Edition at a later time is simple, and will store all of your settings for use with the added farms.